In 1953, young Elise Rainier lives with her mother Audrey, brother Christian and father Gerald in New Mexico. Gerald works as an executor in an area jail. Elise says he can see the ghosts of the prisoners who are executed on the electric chair in the feast, which is terribly worrying about Audrey and angry Gerald. One night, when Elise and Christian go to bed, Elise meets a ghost in their bedroom and both children are terrified. As a result, both parents enter the room and, angrily, bigger, Gerald knocks Elise and locks it in the basement of the house. There, a voice lures Elise to a door he opens. A demon called Key Face comes out of this door and possesses Elise. Audrey investigates things and finds Elise possessed by hanging from a cable controlled by the evil entity, killing her. Elise is released from custody when Gerald appears and finds Elise and Audrey, the last being dead. Several decades later, Elise works as a paranormal detective with two colleagues named Specs and Tucker, picking up telephone calls. She is called by Ted Garza who has experienced some paranormal activities since moving to a new home. While talking on the phone, he says he lives now in the house where Elise has grown up. Hesitant at first, Elise tells the two colleagues he spent when he was young and then decides to accept the job to adjust the accounts once and for all.